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Trial registered on ANZCTR
Registration number
ACTRN12625001102460p
Ethics application status
Submitted, not yet approved
Date submitted
19/08/2025
Date registered
9/10/2025
Date last updated
9/10/2025
Date data sharing statement initially provided
9/10/2025
Type of registration
Prospectively registered
Titles & IDs
Public title
A Controlled Trial Evaluating MindWise Leadership, a Mental Health Training Program for Managers in the Ambulance Service
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Scientific title
A controlled trial evaluating the efficacy of MindWise Leadership, a mental health training program, in improving ambulance service managers' responsive and preventative behaviours regarding employee mental health
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Secondary ID [1]
315174
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None
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Universal Trial Number (UTN)
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Stigmatising attitudes towards Mental Health
338613
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Condition category
Condition code
Mental Health
334910
334910
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0
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Anxiety
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Mental Health
334911
334911
0
0
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Depression
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Mental Health
334912
334912
0
0
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Other mental health disorders
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Mental Health
334913
334913
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0
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Studies of normal psychology, cognitive function and behaviour
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
MindWise Leadership is an evidence-based mental health training program for people-leaders and managers in the ambulance service, which aims to upskill people-leaders regarding employee mental health. The program was adapted from mental health training programs for workplace managers previously evaluated in randomised controlled trials (Gayed et al., 2019; Gayed et al., 2024; Milligan-Saville et al., 2017). The adaptation of this program was informed by available literature on the mental health of first responders and two-step consultation process. Initially, the program was adapted based on feedback from our industry partners at NSW Ambulance, followed by a two-hour semi-structured consultation workshop with six leaders and managers working in the NSW Ambulance service.
The workshop will be delivered in-person by two experienced facilitators at NSW Ambulance. The first facilitator is a psychologist with 14 years of experience in mental health, supporting organisations to create healthy workforces through expert and professional support, wellbeing advice and education. The second facilitator is a program manager, frontline leader specialist with a Graduate Certificate in Adult Education, CERT IV in TAE, Masters in Educational Leadership, Professional Certificate in Wellbeing Science and currently completing a Masters in Applied Positive Psychology.
To monitor adherence, an attendance list will be taken at the workshop by facilitators. If participants do not attend, or have to leave or join part-way through the training, this will be noted. Participants will also be asked to confirm whether they attended the workshop at the beginning of their post-intervention survey.
The primary training will be approximately 4-hours in duration and consists of 3- modules:
• Module 1: Common Mental Illnesses
• Module 2: Helping Your Employees
• Module 3: Creating a Mentally Healthy Workplace
Module 1: Common Mental Illnesses addressed the prevalence of mental illnesses in ambulance staff, how to recognise symptoms of mental illness, the impact of stigma in the workplace, how workplaces can encourage positive mental health, and managerial responsibilities regarding mental health. Module 2: Helping your employees taught skills on recognising those at risk, providing support to employees experiencing mental illness, having a conversation about mental illness, facilitating help-seeking, supporting rehabilitation, and facilitating an employee’s return to work after mental health-related absence. Module 3: Creating a Mentally Healthy Workplace focused on preventing mental ill-health by creating a mentally safe workplace, addressing psychosocial hazards, and promoting wellbeing and a positive culture through respectful managing.
The training workshop is designed to be interactive to increase engagement and consisted of informative slides, video content, individual self-reflection activities, group discussions and quizzes.
Gayed A, Bryan BT, LaMontagne AD, Milner A, Deady M, Calvo RA, et al. A cluster randomized controlled trial to evaluate HeadCoach: an online mental health training program for workplace managers. Journal of Occupational and Environmental Medicine. 2019;61(7):545-51.
Gayed A, Strudwick J, Kugenthiran N, LaMontagne AD, Mackinnon A, Christensen H, et al. Mental health training for physicians supervising resident physicians: a cluster randomised controlled trial. Medical Journal of Australia. 2024;221(5):270-6.
Milligan-Saville JS, Tan L, Gayed A, Barnes C, Madan I, Dobson M, et al. Workplace mental health training for managers and its effect on sick leave in employees: a cluster randomised controlled trial. The Lancet Psychiatry. 2017;4(11):850-8.
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Intervention code [1]
331789
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Behaviour
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Intervention code [2]
331790
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Prevention
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Comparator / control treatment
25 cohorts of training will take place over 21 months - 17 in the first 12 months and 8 in the final 9 months. The first 17 cohorts will be considered the intervention group and the final 8 cohorts, the waitlist-control group. A controlled trial design will allow us to investigate changes in the intervention group compared to the waitlist-control group. Managers trained in the first 12 months who opt into the research form the intervention group with baseline, post-intervention, 6-month and 12-month data collected. Similarly, managers completing the training in the final 9 months who opt into the research will complete a baseline questionnaire (12-months prior to their training), a 6-month follow-up questionnaire (6-months prior to their training) and a 12-month follow-up questionnaire (immediately prior to training) to form the control group. Managers in the control group will not receive a survey at the same time as the intervention group at the post-intervention timepoint, because this would be too soon after baseline without having received any intervention. However, we will also collect post-intervention survey data from the control group after they have received their training, which for this group is following the collection of 12-month data, to measure any cross-over effects on this group and to collect feedback on the training.
The allocation into training cohorts, and therefore intervention or control group, will not be randomised due to logistical issues of ensuring employees are available at the times of the live workshop.
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Control group
Active
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Outcomes
Primary outcome [1]
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Managers' preventative and responsive behaviours regarding employee mental health
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Assessment method [1]
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The primary outcome is change in supervisor behaviour. This will be measured using 19-items form two subscales: six items describe responsive behaviours (score range 6-30), and 13 items describe preventive behaviours minimising workplace mental health risks (score range 13-65). These scales have been previously used in research examining mental health interventions for managers (Gayed et al, 2019; Gayed et al, 2024) that have been validated against manager training outcome measures (Bryan et al, 2018). Managers are asked to rate their agreement (from 1=“Strongly disagree” to 5=“Strongly agree”) to each item. • Gayed, A., Bryan, B. T., LaMontagne, A. D., Milner, A., Deady, M., Calvo, R. A., Mackinnon, A., Christensen, H., Mykletun, A., Glozier, N. & Harvey, S. B. 2019. A cluster randomized controlled trial to evaluate HeadCoach: an online mental health training program for workplace managers. J Occup Environ Med • Gayed, A., Strudwick, J., Kugenthiran, N., LaMontagne, A. D., Mackinnon, A., Christensen, H., ... & Harvey, S. (2024). Mental health training for physicians supervising resident physicians: a cluster randomised controlled trial. Medical Journal of Australia, 221(5), 270-276.
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Timepoint [1]
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Baseline, post-intervention, 6-months follow-up (Primary endpoint) and 12-months follow-up
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Secondary outcome [1]
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Managers' confidence in supporting mental health of staff
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Assessment method [1]
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Managers’ confidence to support the mental health of staff will be assessed through a modified scale utilised in previously published RCTs of manager training (Milligan-Saville et al, 2017; Gayed et al, 2019; Gayed et al, 2024) and has been validated against manager behaviour (Bryan et al, 2018). Managers will rate their level of confidence from 1 (“Not at all confident”) to 5 ("Extremely confident”) in dealing with six different mental health-oriented scenarios encountered as a supervisor (score range, 6-30; higher scores indicate more confidence; Cronbach’s alpha (a) 0.89). • Milligan-Saville JS, Tan L, Gayed A, Barnes C, Madan I, Dobson M, Bryant RA, Christensen H, Mykletun A, Harvey SB. (2017) Workplace mental health training for managers and its effect on sick leave in employees: a cluster randomised controlled trial. Lancet Psychiatry. 4(11):850-858. doi: 10.1016/S2215-0366(17)30372-3. • Gayed, A., Bryan, B. T., LaMontagne, A. D., Milner, A., Deady, M., Calvo, R. A., Mackinnon, A., Christensen, H., Mykletun, A., Glozier, N. & Harvey, S. B. 2019. A cluster randomized controlled trial to evaluate HeadCoach: an online mental health training program for workplace managers. J Occup Environ Med • Gayed, A., Strudwick, J., Kugenthiran, N., LaMontagne, A. D., Mackinnon, A., Christensen, H., ... & Harvey, S. (2024). Mental health training for physicians supervising resident physicians: a cluster randomised controlled trial. Medical Journal of Australia, 221(5), 270-276. • Bryan BT, Gayed A, Milligan-Saville JS, et al. Managers’ response to mental health issues among their staff. Occup Med. 2018;68:464–468.
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Timepoint [1]
451219
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Baseline, post-intervention, 6-month and 12-month follow-up
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Secondary outcome [2]
451220
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Mental health stigma
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Assessment method [2]
451220
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Mental health stigma will be assessed by a 10-item scale used in previous evaluations of manager training (Gayed et al, 2019; Gayed et al, 2024) developed based on previously published validated measures (Greenberg et al, 2009; Griffiths et al, 2011). Managers will rate their level of agreement to the items (from 1= “strongly agree” to 5=“strongly disagree”), with scores then reversed so that a lower score indicated lower levels of stigma. • Gayed, A., Bryan, B. T., LaMontagne, A. D., Milner, A., Deady, M., Calvo, R. A., Mackinnon, A., Christensen, H., Mykletun, A., Glozier, N. & Harvey, S. B. 2019. A cluster randomized controlled trial to evaluate HeadCoach: an online mental health training program for workplace managers. J Occup Environ Med • Gayed, A., Strudwick, J., Kugenthiran, N., LaMontagne, A. D., Mackinnon, A., Christensen, H., ... & Harvey, S. (2024). Mental health training for physicians supervising resident physicians: a cluster randomised controlled trial. Medical Journal of Australia, 221(5), 270-276. • Greenberg N, Gould M, Langston V, Brayne M. Journalists’ and media professionals’ attitudes to PTSD and help-seeking: a descriptive study. J Ment Health 2009;18:543–548. • Griffiths KM, Crisp DA, Jorm AF, Christensen H. Does stigma predict a belief in dealing with depression alone? J Affect Disord 2011;132:413–417.
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Timepoint [2]
451220
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Baseline, post-intervention, 6-month and 12-month follow-up
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Secondary outcome [3]
451221
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Mental health knowledge
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Assessment method [3]
451221
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Mental health knowledge will be assessed on a scale of 1=“strongly disagree” to 5=“strongly agree” using an adapted version of the Mental Health Knowledge Schedule (MAKS) (Gayed et al, 2019; Gayed et al, 2024; Evans-Lacko et al, 2010). • Gayed, A., Bryan, B. T., LaMontagne, A. D., Milner, A., Deady, M., Calvo, R. A., Mackinnon, A., Christensen, H., Mykletun, A., Glozier, N. & Harvey, S. B. 2019. A cluster randomized controlled trial to evaluate HeadCoach: an online mental health training program for workplace managers. J Occup Environ Med • Gayed, A., Strudwick, J., Kugenthiran, N., LaMontagne, A. D., Mackinnon, A., Christensen, H., ... & Harvey, S. (2024). Mental health training for physicians supervising resident physicians: a cluster randomised controlled trial. Medical Journal of Australia, 221(5), 270-276. • Evans-Lacko S, Little K, Meltzer H, et al. Development and psychometric properties of the Mental Health Knowledge Schedule. Canadian Journal of Psychiatry - Revue Canadienne de Psychiatrie. 2010;55(7):440-448.
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Timepoint [3]
451221
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Baseline, post-intervention, 6-month and 12-month follow-up
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Secondary outcome [4]
451222
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Psychological distress
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Assessment method [4]
451222
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Managers’ psychological distress will be assessed using the Kessler Psychological Distress Scale (K6; a =.83). The strong psychometric properties of this brief scale makes it valuable in general-purpose health surveys.
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Timepoint [4]
451222
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Baseline, post-intervention, 6-month and 12-month follow-up
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Eligibility
Key inclusion criteria
1. Aged 18 years or above
2. Currently employed with NSW Ambulance
3. Managing/supervising at least one employee at NSW Ambulance
4. Attending the MindWise Leadership training workshops
5. Willing to voluntarily participate and complete the Participant Information Statement and Consent Form
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
Not meeting the inclusion criteria above.
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Study design
Purpose of the study
Educational / counselling / training
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
n/a
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
n/a
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Parallel
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
NSW Ambulance will roll out the training to all 600 of their leaders across NSW. However, participating in the research (evaluation of the training) is entirely voluntary and we anticipate recruitment of approx 60% of the total group attending training with a 30% dropout rate (n=252) which is adequate to detect a small but meaningful effect size of 0.35 (a=.05). The 4-hour intervention will be delivered once every 3 weeks over a period of 21 months, from approximately September/October 2025 until around May/June 2027, making the collection of control data possible over the first 12 months. All 600 leaders in NSWA will be assigned to one of approximately 25 training cohorts and all will be invited to participate in the research evaluation, however as detailed above we anticipate 60% will provide consent and participate. Each training cohort will have 20-25 managers.
Following data collection, data will be cleaned and analysed in SPSS. Mixed model repeated measures (MMRM) will be utilised to determine group-by-time interactions and between group differences. This will allow us to measure changes in behaviour, confidence, stigma and knowledge at 6-month and 12-month post-intervention in the intervention group compared to the control group.
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Recruitment
Recruitment status
Not yet recruiting
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Date of first participant enrolment
Anticipated
1/03/2026
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Actual
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Date of last participant enrolment
Anticipated
1/04/2027
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Actual
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Date of last data collection
Anticipated
1/05/2028
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Actual
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Sample size
Target
360
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Accrual to date
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Final
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Recruitment in Australia
Recruitment state(s)
NSW
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Funding & Sponsors
Funding source category [1]
319748
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Government body
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Name [1]
319748
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Investigator Grant RU00071 (Prof. Harvey) from the National Health and Medical Research Council (NHMRC).
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Address [1]
319748
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Country [1]
319748
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Australia
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Primary sponsor type
Other
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Name
Black Dog Institute
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Address
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Country
Australia
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Secondary sponsor category [1]
322253
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None
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Name [1]
322253
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Address [1]
322253
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Country [1]
322253
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Ethics approval
Ethics application status
Submitted, not yet approved
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Ethics committee name [1]
318300
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Hunter New England Human Research Ethics Committee
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Ethics committee address [1]
318300
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https://www.hnehealth.nsw.gov.au/research-office/research_ethics
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Ethics committee country [1]
318300
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Australia
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Date submitted for ethics approval [1]
318300
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18/08/2025
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Approval date [1]
318300
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Ethics approval number [1]
318300
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Summary
Brief summary
This project aims to conduct a controlled trial to investigate the effectiveness of MindWise Leadership, an evidence-based mental health training program for people-leaders in the ambulance service. This trial will be used to measure whether this training program will improve managers' and leaders' responsive behaviours, preventative behaviours, confidence, knowledge and stigma regarding employee mental health. It also aims to investigate whether any changes are sustained over a 12-month period. The embedded randomised controlled trial will investigate the effectiveness of providing a short, 10/15 minute online top-up training module at 6-months post-intervention for 50% of the intervention group. The research questions that this research seeks to address are: 1. Does this manager training program improve leaders’ responsive and preventative behaviours regarding mental health in the workplace? 2. Does this manager training program improve leaders’ confidence addressing mental health matter in the workplace? 3. Does this manager training program reduce mental health stigma among leaders in the ambulance service? 4. Does this manager training program improve workplace mental health knowledge among leaders? 5. Does a top-up training module provided to 50% of intervention participants at 6-months post-intervention help to sustain any changes to behaviour, confidence, knowledge and stigma at 12-months post-intervention.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Aimee Gayed
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Address
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Black Dog Institute, Hospital Road Randwick NSW 2031
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Country
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Australia
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Phone
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+61 02906 59043
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Fax
143750
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Email
143750
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[email protected]
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Contact person for public queries
Name
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Aimee Gayed
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Address
143751
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Black Dog Institute, Hospital Road Randwick NSW 2031
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Country
143751
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Australia
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Phone
143751
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+61 02906 59043
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Fax
143751
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Email
143751
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[email protected]
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Contact person for scientific queries
Name
143752
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Aimee Gayed
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Address
143752
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Black Dog Institute, Hospital Road Randwick NSW 2031
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Country
143752
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Australia
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Phone
143752
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+61 02906 59043
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Fax
143752
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Email
143752
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[email protected]
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Data sharing statement
Will the study consider sharing individual participant data?
Yes
Will there be any conditions when requesting access to individual participant data?
Persons/groups eligible to request access:
•
Researchers
Conditions for requesting access:
•
Yes, conditions apply:
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Requires a scientifically sound proposal or protocol
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Requires a data sharing agreement between data requester and trial custodian or sponsor
What individual participant data might be shared?
•
All de-identified individual participant data
What types of analyses could be done with individual participant data?
•
Any type of analysis (i.e. no restrictions on data re-use)
When can requests for individual participant data be made (start and end dates)?
From:
After publication of main results
To:
A finite period of:
7
years
Where can requests to access individual participant data be made, or data be obtained directly?
•
Email of trial custodian, sponsor or committee:
[email protected]
Are there extra considerations when requesting access to individual participant data?
No
What supporting documents are/will be available?
No Supporting Document Provided
Type
Citation
Link
Email
Other Details
Attachment
Study protocol
Appendix 1 - Study protocol - NSWA Trial V5 CLEAN - 18.08.25.docx
Results publications and other study-related documents
Documents added manually
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Documents added automatically
No additional documents have been identified.
Download to PDF